Reference

Your Privacy Policy in Plain English

top777 keeps your Privacy Policy details in one place, so you can see what we store, why we keep it, and how to ask for a correction without…

Account dataCookiesRequest changesLocal law
top777 Your Privacy Policy in Plain English
CONTACT PATHS

Contacting Us About Privacy

If you want a copy of the data we hold, need a correction, or want us to explain a retention period, contact us directly instead of…

Live chat Use live chat for a data copy request, a correction, or a question about…
Email Send email when you want a written trail for your request, especially if you…
WhatsApp Message us during support hours if you want a fast privacy response.
ACCOUNT SAFEGUARDS

How We Keep Records Safe

We keep privacy handling close to the account, not buried in a separate flow. On desktop or mobile, the path Account > Security & Privacy lets you check contact details, review login…

Data minimisation

We collect only the fields needed to run the account, answer a privacy request, or satisfy legal checks. Extra details are not asked for, and inactive records are not kept in active use longer than needed.

Cookie controls

Cookies remember login state, language choice, and session protection. You can clear them in your browser at any time, and the page will ask for a fresh sign-in when that control is gone.

Account security

Before we change an email, phone number, or other profile detail, we verify the request against the account. That reduces the risk of unauthorised edits and helps keep your record accurate.

Retention

We keep account, device, and transaction-related records only for the period needed for operations, dispute handling, fraud checks, and legal duties. After that, we remove or anonymise them as the schedule allows.

Your requests

You can ask for access, correction, or a written explanation of a privacy decision. We will confirm identity first, then respond through the same channel or the one you choose.

Local law

If your location does not permit a request or a service step, we do not process it. We only handle personal data and account access where local law permits.

Privacy Questions We Hear

This section answers the privacy questions we hear most often when you open an account, sign in from a phone, or ask for a record change. Each answer stays tied to data use, cookies, retention, and contact paths, so you can see how the policy works in practice. If you need a special request, we will still confirm the account before we act.

It covers the personal data we collect, the account records we keep, the cookies that help the site work, and the steps you can use to ask for correction or access. It is about your account, not marketing content.

We may store your name, contact details, login history, device data, and request history. If a DANA, OVO, GoPay, or QRIS reference is tied to your account, we keep it as a record for verification and dispute handling.

Yes. Send the request through live chat or email, and we will confirm the account before changing contact details or other profile fields. That confirmation step helps protect you from unauthorised edits.

We keep records only as long as we need them for account operation, legal duties, dispute handling, and security checks. When the retention period ends, we remove, archive, or anonymise the record.

Cookies help remember your session, language choice, and sign-in state. You can clear them in your browser, but some pages will ask you to sign in again after that change.

Use live chat, email, or WhatsApp during support hours. Tell us whether you need access, correction, or an explanation of retention, and we will route the request to the right person.

Yes. If a request conflicts with local law or a required record-keeping rule, we will explain the limit and share only what we are allowed to share in your location.