Reference

Terms that shape your account use

We keep our Terms & Conditions focused on how your account is opened, verified, used, and closed, so you can check the rules before you move into the…

Account rulesLocal lawMobile and desktopBefore first deposit
top777 Terms that shape your account use
CONTACT ROUTES

Where to ask about the terms

If you want help reading a clause, we answer through live chat, email, and the message form in your account.

Live chat Open the chat from the help button in your account if you need a…
Email Send a message from the address on file when you need a written reply…
Account form Use the internal form for correction requests, page questions, or a copy of the…
ACCOUNT CONTROL

How we handle account and data checks

We keep this policy area tied to account controls, not broad platform claims. Cookies help the session stay active, payment records stay linked to DANA, OVO, GoPay and QRIS entries, and sign-in…

Data use

We use account data to confirm identity, process your terms acceptance, record deposits or withdrawals, and keep a trace of actions that affect the account. The data stays limited to the purpose you agreed to when you opened the account.

Cookies

Session cookies help us keep you signed in on mobile browser and desktop, remember the page you last used, and reduce repeated checks while you move between lobby sections. You can clear them in your browser at any time.

Login safety

We expect one account per person and we watch for shared devices, repeated password resets, or unusual login patterns. If a sign-in looks wrong, we may pause access until you confirm the device and the email on file.

Record retention

We keep transaction and account records for the period needed to meet legal and audit duties, then remove or archive them under our retention process. That includes acceptance logs, support tickets, and payment references linked to your profile.

Change requests

If you need to correct your name, contact email, or other stored detail, send the request from your registered address and include the exact change you want. We verify before updating anything that affects the account record.

Contact path

For questions about this policy, reach us through live chat or email and mention the page path /terms-conditions/. We route the request to the right team so you do not have to repeat the full case.

Questions before you accept the terms

These questions cover how the terms affect your account, data, and access. We keep the answers tied to the current page version, and if a point depends on local law we say so directly. If you need a written record or a change to your stored details, use the same email on file so we can verify the request first.

Yes. You should read them before you confirm the first account step, because they set the rules for identity checks, payment records, and access. If you accept them, they govern your use from that point onward.

Access depends on local law and is available only where local law permits. If your location or device is outside the permitted area, we may limit sign-in, cashflow actions, or account creation.

We keep the details needed to run the account, verify your identity, and record accepted terms, payment references, and support requests. We do not keep data for unrelated use, and we trim it when retention rules allow.

Send the request from your registered email through live chat or the message form, name the exact field you want changed, and include the new detail. We verify before we update any record that affects the account.

No. Cookies only help us keep your session stable and remember basic settings on mobile browser or desktop. They do not replace your acceptance of the terms, and you can clear them through your browser settings.

We may pause access, ask for more verification, or close the account if a rule breach affects security, payment records, or legal compliance. The action depends on the issue and the current page version.

Use live chat, email, or the in-account form. State the clause, the account detail, and the action you want reviewed, and we will route it to the team that handles the current terms page.